Return Policy

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We stand behind every item that we sell. When you receive your purchase if you are not 100% satisfied and want to return an item, then no worries! Simply download the Return Form below, follow our easy 4-step return process and you are on your way.

RETURN POLICY: To return your purchase, ship the item(s) back to us within 30 days of the receipt of the item(s) and we will refund your original purchase price less the original shipping charge. If your original order received free shipping & the return brings your order below the free shipping threshhold, then the shipping charge will be deducted from your return. All returns will be inspected prior to a credit being issued. International customers are responsible for any duties, taxes or fees that are associated to the export or return. Returning an item which does not conform to these terms may result in additional return fees assigned at GolfEtail's sole discretion.

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Top Ten Reasons

FREE - that's right - FREE shipping on all orders over $99 to Continental US addresses.
Don't want to spend $99? You'll still get simple, easy, and LOW shipping charges!

If your order is valued at $29.99 or less, the shipping charge is $5.99. If your order is valued at $30.00 - $98.99, the shipping charge is $7.99. That's all you pay!
Absolutely NO SALES TAX on any GolfEtail.com order that ships outside of Massachusetts or California. (If it ships to Massachusetts or California, we must abide by that state's sales tax law.)
"Get it out of here" is Sean's battle cry! Sean is the Operations Manager, and he vows to get every order that's paid for before 5PM ET shipped the SAME DAY! Of course, weekends and holidays don't count, as we all need a day off from time to time.

Also, a select few items ship direct from the manufacturer, and those typically ship in 1-2 business days.
As long as the item is in the same condition as when you purchased it, you don't need a reason to return it - just send it back to us, no questions asked!

Before you do, please email us at return@golfetail.com or call Mike, Trevor, or Jaimi - just so we know to be looking for it.
Can't decide or just have a question? Mike, Trevor, Jaimi, or any of our other Golf Guys & Gals will be happy to talk with you.

Our toll-free golf hotline is 877-570-4653. We're available Monday-Friday, 12 Noon – 7PM ET.
We stand behind everything we sell - GUARANTEED! If your item suffers from a manufacturer defect during the warranty period, then call us at 877-570-4653 and we will take care of it.
Rest assured all of our products are genuine and authentic. In fact, the vast majority of our products come directly from the manufacturers.

On occasion, we do get better deals from other sources, but we won't buy unless we KNOW the product is genuine & authentic. Contact us at 877-570-4653 if you have any questions.
To our friends in Canada and Overseas, we haven't forgotten you! We ship to most countries throughout the world and offer simple, low cost shipping rates.
Check out what other customers have said about us by reading our top-rated BizRate or eBay Seller Profile. We do our best to keep you guys happy, and we hope our reputation speaks for itself!

Thanks to all of you regular GolfEtail customers who support us!

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